Email Not Received

Sometimes emails from BikerBase do not arrive. Follow these steps to find the cause.

Written By Marc Kilian

Last updated 2 months ago

Email Not Received

Sometimes emails from BikerBase do not arrive. Follow these steps to find the cause and fix it.

  1. Check your spam or junk folder — some providers automatically filter new senders there.
  2. Make sure the email address on your BikerBase account is correct.
  3. Wait a few minutes — delivery can be slightly delayed depending on your provider.
  4. Try requesting the email again using the Resend option. The number of attempts is limited.
  5. Check if your email provider is blocking the sender. Add the BikerBase address to your contacts if needed.
  6. If nothing works, contact support from the help menu.

BikerBase sends emails from a verified address. Adding the sender to your contacts ensures future emails land in your inbox reliably.

Frequently Asked Questions

How many times can I resend a verification email?

You can resend the verification email several times. The exact number is limited to prevent abuse. If you hit the limit, reach out to support.

Which email address does BikerBase send from?

All emails come from an official BikerBase domain. You can recognise them by the sender address. Add it to your contacts to make sure future emails avoid spam filters.

What if my email provider blocks BikerBase?

Some email providers block new senders. Add the BikerBase address to your contacts or whitelist. If that does not help, try a different email address or contact support.